Understanding user status settings

Viewteam has four user statuses:

  • Created
  • Pending
  • Expired
  • Active

Status definitions

Created

  • When users are first added to Viewteam they have the status of Created
  • They have not been invited
  • They are not able to login

Pending

  • When a user is invited to Viewteam, but not yet accepted their invitation, they have a status of Pending
  • They are not able to login
  • Invitations are valid for 72 hours

Expired

  • If a user's invitation expires before they accept it, they have the status of expired
  • A new invitation will need to be sent to them
  • They are not able to login

Active

  • An active user has accepted their invitation
  • They are able to login
  • They can use the full functionality of Viewteam

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